If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with.

You can easily edit the passwords saved in Microsoft Edge. Important: Changing the password in Microsoft Edge doesn't change the password for the website. You'll need to ensure that the password stored in Microsoft Edge matches the password you've set for the website.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

Connect family group devices in the Microsoft Family Safety app today to enjoy key Family Safety features, such as Drive safety, screen time limits and locating a family member . Important: Location and driving safety features in Microsoft Family Safety are going away. Learn more.

Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard. You can use a Microsoft account, or a work or school account to sign into your Windows device.

To find downloads on your PC: Under Quick access, select Downloads. Note: If necessary, go to the View tab, select Navigation pane, and ensure that Navigation pane is checked. You can also find your Downloads folder under This PC. Learn how to find where your browser is saving downloads.

To use voice typing, you'll need to be connected to the internet, have a working microphone, and have your cursor in a text box. Once you turn on voice typing, it will start listening automatically. Wait for the "Listening..." alert before you start speaking.

To open the Start menu—which contains all your apps, settings, and files—you can do any of the following: On the center or left end of the taskbar, select the Start icon. Note: Your taskbar settings determine where the taskbar is located. Press the Windows logo key on your keyboard.