If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Let's take a good look at the clues in this example that pretends to be a subscription confirmation to Norton LifeLock. 1. The sender address. The sender's email address is often the first clue that the message is a fake. In this example they haven't even tried to make it look real.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox.

We know that having your account blocked is frustrating, but we also want to protect you from fraud or abuse. Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email.

The cost of sending an SMS from Skype varies according to the country you’re sending it to. You'll need to have some Skype Credit – sending text messages is not covered by our subscriptions. To check the SMS message rates to any destination: Go to our rates page and type the country you want to text into the search box.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Enable automatic out of office replies from Outlook for Android or Outlook for iOS. Use rules to send an out of office message. How to send automatic out-of-office replies from Outlook (depending on the type of email account you have).

Microsoft 365 Customer Service and Support. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing ...