To ensure that pricing for the Xbox Game Pass subscription service reflects the local market economies, Xbox Game Pass subscription cards are only redeemable in the country or region purchased and cannot be redeemed in any other country or region.

Note If these solutions don’t resolve your issue, make sure to review the info that’s provided under “Additional support solutions” for the scenario that best fits your situation.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

打印恢复代码并将其保存在安全的地方。 出于安全考虑，请勿将代码存储在用于登录帐户的设备上。 如何实现下载我的Microsoft帐户恢复代码？

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

Note: The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.

Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。

Tips: If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter. If you're looking to open a new account, you can create one here.

Learn about cloud gaming on Xbox using your Android, iOS, or Windows device.

Note: The Wireless Display app is available on devices running Windows 11, version 22H2 and later.If you're running an earlier version of Windows, launch the Connect app by entering connect in the search box on the taskbar, and selecting Connect in the list of results. To find out which version of Windows you're running, see Which version of Windows operating system am I running?