If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Solution. Collapse all. Step 1: Insert the game disc. If you’re playing a disc-based game, insert the game disc into the Xbox console. If the disc is already inserted, go to: Troubleshoot problems playing a disc. Step 2: Check the Xbox network status. Check the Xbox status page.

Find troubleshooting tips here if you see error 0x80073cf6 after updating and restarting your Xbox, or after updating a Windows app.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Solution 1: Sign out and then back in to your account. Sign out and back in to your account to see if that resolves the issue. Solution 2: Check your subscription status. To install games from Game Pass, you must have an active Xbox Game Pass Ultimate or PC Game Pass subscription.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

To resolve this error, restart your console, and then try to make the purchase or start the game or app again. Press and hold the Xbox button in the center of your Xbox controller to open the Power Center. Select Restart console > Restart. After the restart, try your action again.

Fix connections to wireless displays or docks in Windows. Learn how to screen mirror or project content from one device to another.