If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

You don’t need a touchscreen to use the OSK. It displays a visual keyboard with all the standard keys, so you can use your mouse or another pointing device to select keys, or use a physical single key or group of keys to cycle through the keys on the screen.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Managing Presence Sensing settings in Windows 11. Some Windows 11 PCs have a presence sensor built in. If your PC has one, you can have your screen turn off automatically when you leave, and then have your device wake up quickly when you approach.

Close the game. In the search box on the Windows taskbar, type and then select Task Manager. Select More details. In the list of running processes, select the Broadcast bar server (bcastdvr.exe) process (if it's still there), and then select End task. Restart your game and try recording again.

Update your Xbox Wireless Controller. Keeping your controller updated with the latest software maximizes your controller's capabilities and compatibility. You can update your controller wirelessly, with a USB connection, or on a PC using the Xbox Accessories app.

If you trust a file, file type, folder, or a process that Windows Security has detected as malicious, you can stop Windows Security from alerting you or blocking the program by adding the file to the exclusions list.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Many PC games let you play with an Xbox Wireless Controller instead of a keyboard or mouse. You can connect your controller to a Windows device by using a USB cable, the Xbox Wireless Adapter for Windows, or Bluetooth.