Microsoft is modernizing the activation experience for perpetual licenses. Beginning December 3, 2025, the traditional telephone-based product activation automation process has been moved from telephone to online. Customers will instead use the Product Activation Portal: Product Activation Portal The new digital workflow provides a more secure, reliable, and user‑friendly activation ...

了解 AI 驱动的支持虚拟代理的工作原理，以及它如何帮助回答你的 Xbox 支持问题。

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Find answers to some of your questions about Xbox enforcement actions.

Secure Boot helps ensure that your device starts using trusted software. The Microsoft Secure Boot certificates originally issued in 2011 begin expiring in June 2026. To maintain protection against new boot‑level threats, Microsoft is updating devices with a new set of 2023 certificates. Most devices will receive these updates automatically, but some systems may require additional firmware ...

了解如何要求更換 Xbox 控制器。 如果您的控制器無法正常運作，並且需要更換，請在此頁面底部輸入控制器序號。 您可以在電池槽內側的條碼下方找到控制器序號。 注意事項：

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page. In the File Download dialog box, click Run or Open, and then follow the steps in the File and ...

注册设备 登录到 account.microsoft.com 选择“设备”。 在此处，可以查看链接到你的Microsoft 帐户的所有 Xbox 和 Microsoft 设备。 选择页面顶部的“注册设备”，以开始将新 Xbox 主机或配件链接到帐户的过程。 选择“注册新设备”。 如果已使用此 Microsoft 帐户登录到新设备，则该设备可能会显示在此选项下 ...