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If you cannot open your Outlook data file or suspect that the file is damaged, use the Inbox Repair tool (scanpst.exe) to repair errors in the file.

Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer. The steps to access the repair tool vary depending on your operating system.

Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, InfoPath 2013, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page. Select Start > Settings > Apps > Apps & features. Apps & features in Settings.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.

Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

When Microsoft Excel detects a corrupted workbook upon opening, it automatically starts File Recovery mode and attempts to repair the workbook. If File Recovery mode doesn’t start, try using this manual process to recover your workbook: Click File > Open. Click the location and folder that contains the corrupted workbook.

Applies To: Excel for Microsoft 365, Excel 2021, Excel 2019, Excel 2016

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

Windows 11 Windows 10. To delete temporary files: In the search box on the taskbar, type disk cleanup, and select Disk Cleanup from the list of results. Select the drive you want to clean up, and then select OK. Under Files to delete, select the file types to get rid of.