If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer. The steps to access the repair tool vary depending on your operating system.

From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

In the pop-up window, select Save File and then from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe. From the Uninstall Office products window, select the version of Microsoft 365 you want to uninstall, and then select Next .

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections. 5. Check sound settings. 6. Fix your audio drivers. 7. Set your audio device as the default device. 8. Turn off audio enhancements. 9. Restart Audio Services

Disk cleanup in Windows. Windows 11 Windows 10. To delete temporary files: In the search box on the taskbar, type disk cleanup, and select Disk Cleanup from the list of results. Select the drive you want to clean up, and then select OK. Under Files to delete, select the file types to get rid of.

Remove malware from your Windows PC. OneDrive (home or personal) OneDrive for Windows. Microsoft Defender Antivirus is a powerful tool that finds and removes malware from your PC. Here's how to use it in Windows 10 or 11 to scan your PC.