Try closing both the Xbox app and the third-party extension you’re using like the EA, Riot, or Ubisoft apps, and then relaunch the Xbox app. If that’s unsuccessful, try disabling and re-enabling the extension in the Xbox app by selecting your profile picture and going to Settings > Extensions.

Solution 4: Check for a system update. You may need to update your console. For example, if you see a “Download stopped” error, you may need to install an update before the download can complete. Press the Xbox button to open the guide. Select Profile & system > Settings > System > Updates.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Symptoms of the problem. When you start or play any one of the games that is listed in the "Applies to" section, you experience one or more of the following symptoms: The game crashes (stops responding) The game closes unexpectedly. The computer restarts unexpectedly.

1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections. 5. Check sound settings. 6. Fix your audio drivers. 7. Set your audio device as the default device. 8. Turn off audio enhancements. 9. Restart Audio Services

If you encounter issues installing games, try suspending your antivirus software temporarily while you attempt to troubleshoot game installation from the Xbox app or the Microsoft Store app on your PC.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems.

Select the Search icon on the taskbar, type xbox, and then select Xbox. In the list of installed games on the left side of the app, right-click the game you want, and then select Uninstall game. To reinstall your game, follow the steps in the “How to install a PC game” section of this page.

If you’re trying to install an Xbox game from a disc and the installation process stops at or near 0%, this could be caused by the console trying to download an update for the game while the game is still installing.

If you already redeemed a product key, you're simply reinstalling the apps, or you know you have an assigned license through work or school, you can skip ahead and go to the section sign in to download and install Microsoft 365 or Office.