If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

Report an issue in the Microsoft Store. If you find an issue with content in the Microsoft Store that you think we should know about, there’s an easy way to report it: Select the item in the Microsoft Store that you want to report. When you reach the product description page, scroll down to Details. Scroll to the right and select More info.

Help with giving digital games as gifts. Note that if you purchased content that isn’t working, check the Xbox status page for any issues that may prevent you from playing, and try troubleshooting the problem before making a request for a refund: Xbox status. Troubleshoot game issues on Xbox.

Select Privacy, search, and services. Under Clear browsing data, select Choose what to clear. Select Passwords (you may need to scroll down to find it) and then select Clear now. Use Microsoft Edge settings to save user name and password information and save time when signing in to websites.

Enable a camera. You can see the cameras that are connected to your device and change the default settings for those cameras (such as brightness, contrast, and more). With administrator access, you can also disable and enable cameras for the device.

You can link your social media account in one of two ways: Use the Xbox mobile app to scan the QR code. Select the Link option which will launch the Microsoft Edge app on Xbox. You can choose to link your Discord, Reddit, Steam, Twitch, or other social media account.

If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with.