Help with giving digital games as gifts. Note that if you purchased content that isn’t working, check the Xbox status page for any issues that may prevent you from playing, and try troubleshooting the problem before making a request for a refund: Xbox status. Troubleshoot game issues on Xbox.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Looking for help? For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. For even faster help, search for your topic on our site. Get help.

Marketplace theft can lead to personal, financial fraud and defrauding of retailers and Microsoft. Xbox enforces against this behavior to protect the safety and well-being of your account, other players, and content providers.

You can link your social media account in one of two ways: Use the Xbox mobile app to scan the QR code. Select the Link option which will launch the Microsoft Edge app on Xbox. You can choose to link your Discord, Reddit, Steam, Twitch, or other social media account.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Protect your Android, iPhone, Mac, and Windows devices from threats by installing Microsoft Defender. Download Microsoft Defender on your devices either by: Scanning the following QR code. Searching for Microsoft Defender in your app store. Sharing with your devices, the following link: Copy link.

Receive files over Bluetooth. Receive photos, videos, or other kinds of files that you or a friend shares from another device, such as a phone, laptop, or tablet. On your PC, select Start > Settings > Devices > Bluetooth & other devices. Learn how to pair.

From My games & apps > See all > Full library, highlight (but don’t select) the base game. Press the Menu button on your controller, and then select Manage game and add-ons. Select See in Microsoft Store and check that the item you’re looking for is part of the game that you bought.