We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Redeem a digital code. All Xbox digital codes are 25 characters long, include both numbers and letters, and are formatted in five blocks of five characters (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx). If you’re trying to redeem your code on a Windows or Xbox device, make sure that you have entered all 25 digits correctly.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

如何将社交媒体帐户链接到 Xbox 主机. 按 Windows 徽标键 + G 打开 Game Bar。. 选择设置 > 账户。. 登录到 Xbox 网络（大多数已链接的帐户都需要它），从列表中选择社交网络，按“链接”，然后按照提示进行操作。. 按“开始”按钮 ，然后从列表中选择“Xbox ...

Protect your Android, iPhone, Mac, and Windows devices from threats by installing Microsoft Defender. Download Microsoft Defender on your devices either by: Scanning the following QR code. Searching for Microsoft Defender in your app store. Sharing with your devices, the following link: Copy link.

With a Microsoft or Xbox gift card, you let the lucky recipient choose the gift they want. Microsoft and Xbox gift cards. Note Microsoft Store links may not be available in all locales. There are no fees or expiration dates, and either card can be used to buy subscriptions such as: Xbox Game Pass Core.