Post questions, follow discussions and share your knowledge in the Outlook.com Community. Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Open the Xbox app on your mobile device. Select your gamerpic, and then select Achievements. Choose any game in the list to review your achievements, and then select a secret achievement. Select Reveal to review additional info about the achievement.

Sending a message. If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Check the Xbox services, games, and apps for any service outages.

Unlock Achievements based on providing feedback and completing Quests. For more on the Windows Insider program and how you can join, see the Windows Insider site. Learn how to use Feedback Hub to report problems or send suggestions to Microsoft.

Sign in to the Xbox app, and then select Social. There are two ways to mute a player from here: If they're in your friends list, select their profile from Friends, and then select the More actions button . If they're not in your friends list, select Search > People, and then enter their gamertag.