If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

When your camera isn't working in Windows 11, it might be missing drivers after a recent update. It's also possible that your antivirus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Protect your Android, iPhone, Mac, and Windows devices from threats by installing Microsoft Defender. Download Microsoft Defender on your devices either by: Scanning the following QR code. Searching for Microsoft Defender in your app store. Sharing with your devices, the following link: Copy link.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

With achievements, you can see how far you’ve come in your game and earn bragging rights with your friends. For help playing titles across devices, visit: Troubleshoot problems with Xbox Play Anywhere games. For more info on playing games across multiple consoles, go to: Playing your games on other Xbox consoles.

To resolve this, see Troubleshoot problems with the Windows Media Player app. 0xC00D1163. This error may occur when there are issues with digital rights management (DRM) for protected content. If you're unsure about the error code, refer to the error types below and the instructions to resolve it.

Explore the Bing homepage. Turn off Bing homepage image or video. How to report a concern or contact Bing. Turn search history off or on. Turn search suggestions off or on. Cash donations on Bing. Ethical shopping on Microsoft Bing. FAQ about E-tree on Microsoft Edge and Microsoft Weather.