Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time

Print the recovery code and keep it in a safe place. For security, do not store the code on a device used to sign in to your account. How do I download my Microsoft account recovery code?

Tips: If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter. If you're looking to open a new account, you can create one here.

Codecs allow you to play different formats of audio and video files. Media Player supports a wide variety of codecs. Most are included out of the box; some additional codecs can be installed from the Microsoft Store.

Stay connected to friends across your social networks while gaming on a Windows device. Link your favorites such as Discord, Reddit, Steam, Twitch, and more.

Need help setting up an Xbox profile or signing in to Xbox on your console, PC, or mobile device? This solution will help you sign in or create a new account.

Note: The Wireless Display app is available on devices running Windows 11, version 22H2 and later.If you're running an earlier version of Windows, launch the Connect app by entering connect in the search box on the taskbar, and selecting Connect in the list of results. To find out which version of Windows you're running, see Which version of Windows operating system am I running?

If you can’t sign in because you can’t remember your password or believe it may have been changed, go to:

Microsoft operates a location service that helps determine the precise geographic location of your Windows device. The precise location of your device allows apps to give you directions, show shops and restaurants that are near you, and more.

If you receive the message “Your account is currently unavailable" when you try to access your OneDrive, your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct.