Receive Remote Assistance Support from Microsoft. Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: Agreement for Microsoft Services.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Outlook.com 检查传入的电子邮件，以确定它们是否是发件人订阅的一部分。. 筛选掉垃圾邮件后，它会在邮件头中查找订阅标识符。. Outlook.com 提供了一种在一个位置管理电子邮件订阅和阻止发件人的便捷方法，从而更轻松地选择退出不需要的电子邮件列表。.

下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理. 在外：在任意其他 Xbox 上 ...

如果你的订阅已锁定，可能是因为你有过期未付余额。在此了解如何使你的帐户保持最新状态。

如果看不到“取消”，可能是由于以下原因：. 定期计费已关闭 。. 如果使用预付费代码或令牌为订阅付费，则最有可能发生这种情况。. 你的订阅将在显示的日期到期，你可以在该日期之前继续享受权益。. 你不是订阅所有者 。. 只能取消拥有的订阅。. 如果 ...

Check the Xbox services, games, and apps for any service outages.

Keyboard shortcuts are keys or combinations of keys that provide an alternate way to do something you'd typically do with a mouse. Here’s the list for the new Microsoft Edge and Microsoft Edge for Mac. Learn how to use the keyboard to navigate in Microsoft Edge.