If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Uninstall or remove apps and programs in Windows. There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

You can link your social media account in one of two ways: Use the Xbox mobile app to scan the QR code. Select the Link option which will launch the Microsoft Edge app on Xbox. You can choose to link your Discord, Reddit, Steam, Twitch, or other social media account.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Manage account. Change the email address or phone number for your Microsoft account. Add or remove an Xbox profile. Delete your Microsoft account security info. Check your Microsoft account balance. Earn points with Microsoft Rewards. Update your Microsoft account if you’re moving to a new country or region. How to delete a child account.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Check the Xbox services, games, and apps for any service outages.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Open the Xbox app on your mobile device, and then select the Social tab. To open a chat, do either of the following: Select a profile from your friends list, and then select Send a message. Or select the New chat icon, and then choose one (or several people) from your friends list to add to a message. Select New chat.