If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

The Xbox app on PC relies on two Microsoft accounts: the Microsoft Store account, and the Xbox account (your PC gaming account). The Microsoft Store account provides access to owned games, subscription benefits, and other Xbox app purchases made by that account.

This setting allows you to choose if any of your apps can access the camera. It doesn't set which specific apps can access the camera. Once you've allowed your apps to access the camera, you can change the setting for each app. Find the app you want, then turn on camera access for that app.

Press the Xbox button on your controller to open the guide. Go to Profile & system, select your profile, and then select My profile. Select Customize profile > Change gamerpic. Choose your gamerpic from the selection shown, or select either Take a picture of my avatar or Upload a custom image.

We've put together this article to describe fixes for the most common problems. Your Azure Active Directory (Azure AD) organization can turn on two-step verification for your account. When two-step verification is on, your account sign-in requires a combination of the following data: Your user name. Your password.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Edit photos and videos in Windows. Whether you like to apply changes that affect your photo's quality, feel, and look—or you want to add information on top of your photos, the Microsoft Photos app in Windows gives you all kinds of options for getting your photos and videos looking their best.

Cloud gaming on third-party services. Learn about cloud gaming on Xbox using your Android, iOS, or Windows device.