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Remove malware from your Windows PC - Microsoft Support
Remove malware from your Windows PC. OneDrive (home or personal) OneDrive for Windows. Microsoft Defender Antivirus is a powerful tool that finds and removes malware from your PC. Here's how to use it in Windows 10 or 11 to scan your PC.
Applies To: OneDrive (home or personal), OneDrive for Windows
About the Microsoft Support and Recovery Assistant
The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Microsoft 365, or Outlook problems.
Applies To: Outlook for Microsoft 365, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Microsoft 365 admin
Turn off, disable, or uninstall OneDrive - Microsoft Support
If you want to remove a OneDrive folder from your computer, follow the steps in Choose which OneDrive folders to sync to your computer. If you want to cancel your OneDrive subscription, see How to cancel your Microsoft subscription.
Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, Office for business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business, SharePoint operated by 21Vianet
Repair an Office application - Microsoft Support
If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer. The steps to access the repair tool vary depending on your operating system.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, InfoPath 2013, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Use the System File Checker tool to repair missing or corrupted system ...
If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.
Deploy Windows Malicious Software Removal Tool in an enterprise ...
Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see the "Covered malware families" list in the "Release information" section of KB 890830 ). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.
Request a refund for digital games | Xbox Support
Find out how to submit a request for a refund for a purchase of digital Xbox content.
Uninstall or remove apps and programs in Windows
Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall. Note: Some apps can't be uninstalled from the Settings app right now.
Repair Outlook Data Files (.pst and .ost) - Microsoft Support
All Outlook Data Files (.pst) and Offline Data Files (.ost) are listed along with the name of the account the files are associated with. If you cannot open your Outlook data file or suspect that the file is damaged, use the Inbox Repair tool (scanpst.exe) to repair errors in the file.
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016
Uninstall Office from a PC - Microsoft Support
Option 1 - Uninstall Microsoft 365 from the Control Panel. Option 2 - Completely uninstall Microsoft 365 with the uninstall support tool. Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin