If you are unable to locate the BitLocker recovery key and can't revert any configuration change that might have caused it to be required, you’ll need to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.

Open the Surface app. In the Surface app, expand Help & support to check if the update status is "You're up to date" or something else. If needed, select the option to update the devices. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

A product key is a 25-character code used to activate Windows. What you'll see is PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. After determining which activation method you use, follow the steps in the corresponding Activate using a digital license or Activate using a product key .

Swipe in from the right edge of the screen, and then tap Search.Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Remove an installed Windows update. Reset your PC. Use the Startup Repair function. Use installation media to reinstall Windows 11. Use installation media to restore your PC. Use a recovery drive to restore or recover your PC. Go back to your previous version of Windows. Restore from a system restore point.

Windows 10 Windows 8.1 Windows 7. You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Windows 10. Resetting your PC lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. In some cases, a clean installation may improve your device's performance, security, browsing experience, and battery life. Windows 11 Windows 10.

Option 1: Use the Windows Security app. Run Settings > Update & Security > Windows Security > Device Security. If you do not see a Security processor section on this screen your PC may have a TPM that is disabled. see How to enable TPM for more information or check your PC manufacturer’s support information for instructions. to enable the TPM.