If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

If you can't find a file on your computer or you accidently modified or deleted a file, you can restore it from a backup (if you're using Windows backup) or you can try to restore it from a previous version.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.

For version 22H2 devices that receive updates directly from Windows Update or Windows Server Updates Services (WSUS), devices automatically get the enablement package by installing the feature update to Windows 11, version 23H2.

Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

Find operating system info in Windows 11. To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.

Recover your Word files and documents. Word for Microsoft 365 Word for Microsoft 365 for Mac Word 2021 More... When Office app closes unexpectedly before you save your most recent changes, Document Recovery automatically opens the next time you open the Office app to help you get your file back.

After you've selected it, you'll see the available links for that type of Surface device model. Select the link for your model to get the latest firmware and drivers for sound, display, ethernet, and Wi-Fi.

Resetting your PC lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. In some cases, a clean installation may improve your device's performance, security, browsing experience, and battery life.