Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services or System Center Configuration Manager may fail to start with error "0xc0000001". Windows Server, version 1903, all editions More...

You perform a Pre-Boot Execution Environment (PXE) boot on a client computer that connects to a Windows Deployment Services server that is running Windows Server 2008 R2. The client computer downloads the Pxeboot.com binary file.

Solution 1: Check the configuration. Solution 2: Force restart. Solution 3: Reset your Surface using a USB recovery drive. Solution 4: Request service. There are steps you can take if you turn on a Surface device and see "Couldn't find a bootable operating system."

If something goes wrong while applying the mitigations and you are unable to start your device or you need to start from external media (such as a thumb drive or PXE boot), try the following suggestions: Turn off Secure Boot. This procedure differs between device manufacturers and models.

Learn about Unified Extensible Firmware Interface (UEFI) features and how to access them on Surface Pro 4, Surface Book, and Surface Studio.

Preboot Execution Environment (PXE) boot. If the mitigation is deployed to a device and you attempt to use PXE boot, the device will not start unless the mitigations are also applied to the network boot sources (root where bootmgfw.efi is present).

Secure Boot is an important security feature designed to prevent malicious software from loading when your PC starts up (boots). Most modern PCs are capable of Secure Boot, but in some instances, there may be settings that cause the PC to appear to not be capable of Secure Boot.

After updating to Microsoft Endpoint Configuration Manager current branch, version 2002, operating system deployment task sequences fail during the PXE boot process. This occurs more frequently in environments with a large volume of packages in the task sequence.

Early Surface devices use a standard basic input/output system (BIOS) instead of the Surface Unified Extensible Firmware Interface (UEFI) found on newer devices. You can use the BIOS to manage the firmware features on your Surface.

Hotfix installation. The following steps are required to update the Windows Image file (boot.wim) with this hotfix, and to update the image on Configuration Manager distribution points.