Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: Agreement for Microsoft Services. Microsoft Software License Terms.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

使用雲端遊戲，您可以在 Android 裝置、Windows 裝置、Xbox 主機，以及執行 iOS 和 iPadOS 等裝置上的瀏覽器玩 Microsoft Flight Simulator 提供的所有功能。. 若要深入了解 Xbox 行動應用程式，請參閱: 我需要哪些行動應用程式，又要從哪裡取得？. 周遊世界、體驗即時天氣 ...

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Enable Windows 10 programs such as Windows Media Player to support activities that include the playback and recording of multimedia files that are encoded with standards-based codecs. Movies & TV: An app that's used to play digital video. Windows Voice Recorder: An app that's used to record sounds.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.