If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

The following are some problems that the troubleshooter might fix. If you receive an error code and none of the steps below help, see Get help with Windows activation errors . For more info about activation, see Activate Windows. For help with your product key, see Find your Windows product key.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

To resolve this, see Troubleshoot problems with the Windows Media Player app. 0xC00D1163. This error may occur when there are issues with digital rights management (DRM) for protected content. If you're unsure about the error code, refer to the error types below and the instructions to resolve it.

Use Magnifier with a touchscreen. To move around the screen, drag along the borders of the screen in full screen view. To instantly zoom out and see where you are on the screen, tap with one finger on opposite borders of the screen simultaneously. For a full list of Magnifier keyboard shortcuts, see Windows keyboard shortcuts for accessibility.