The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall. Note: Some apps can't be uninstalled from the Settings app right now.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

To unblock your account, you'll need to reset your password. Enter the email address of the blocked account, then enter the characters you see on your screen and select Next. Enter the code generated by your authenticator app or select Use a different verification option to get a text message.

Check the Xbox services, games, and apps for any service outages.

With the Windows Quick Assist app, you can give or get PC help over a remote connection. Remember: Only use Quick Assist with people you trust, since they can access your PC. After Quick Assist opens, enter the code provided to you by Microsoft. Use the Quick Assist web app to get help with your computer directly from Microsoft support agents.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

You can set up an authenticator app to send a notification to your mobile device or to send you a verification code as your security verification method. You aren't required to use the Microsoft Authenticator app, and you can select a different app during the set up process.

Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, and then select Work or school account. Select OR ENTER CODE MANUALLY. Enter the Code and URL from Step 1, and then select Finish. The Accounts screen of the app shows you your account name and a verification code.

Support for home products. Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.