Xbox Game Pass Core conversion ratio: Any remaining time will convert to Xbox Game Pass Ultimate time at a ratio of 2:1 and be rounded up to the next full day.For example, 90 days remaining of Xbox Game Pass Core will convert to 45 days of Xbox Game Pass Ultimate time.

Windows 11, version 21H2; October 8, 2024—KB5044280 (OS Build 22000.3260) September 10, 2024—KB5043067 (OS Build 22000.3197) August 13, 2024—KB5041592 (OS Build 22000.3147)

Note: The Wireless Display app is available on devices running Windows 11 version 22H2 and newer.If you're running an earlier version of Windows, launch the Connect app by entering connect in the search box on the taskbar, and selecting Connect in the list of results. To find out which version of Windows you're running, see Which version of Windows operating system am I running?

If you reviewed the subscription history for all Microsoft accounts associated with yours and still can’t reconcile the charge, you can investigate recent charges from Microsoft on any card you own.

How can I chat with Copilot Companion on social app? You can communicate with Copilot on WhatsApp in several ways: Scan the QR code below using your WhatsApp mobile app

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions.; Select the subscription that you want to manage.

Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection.Protect yourself from tech support scams.

If you are unsure if your device meets the Windows 11 minimum system requirements and have Windows 10 already installed, you can download the PC Health Check app, which will assess eligibility and identify components of your device that don't meet the minimum requirements.