Before you begin, make sure your PC or Mac meets the system requirements. If you already redeemed a product key, you're simply reinstalling the apps, or you know you have an assigned license through work or school, you can skip ahead and go to the section sign in to download and install Microsoft 365 or Office.

For help with your product key, see Find your Windows product key. If the troubleshooter is unable to fix your issue, contact support. Note: Windows activation requires an internet connection. For more info, see Get online. Troubleshoot common activation issues.

With a USB-C connection, you can charge your Windows 11 PC, and you can also connect to other USB Type-C devices such as mobile phones, docking stations, display adapters, and other devices that have a USB-C port. Unfortunately, some combinations of hardware and software may cause problems. If this happens, you may get a notification that there ...

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again. If you've recently installed a Windows update, uninstall the update to try to resolve the issue.

Use Magnifier with a touchscreen. To move around the screen, drag along the borders of the screen in full screen view. To instantly zoom out and see where you are on the screen, tap with one finger on opposite borders of the screen simultaneously. For a full list of Magnifier keyboard shortcuts, see Windows keyboard shortcuts for accessibility.

This feature works for links to Word, Excel, or PowerPoint files, stored on OneDrive or SharePoint, that you click in Word, Excel, Outlook, or PowerPoint for Microsoft 365 on Windows or Mac. Once a user turns this feature on, it will apply to all three apps - Word, PowerPoint, and Excel.

Sign in to your Microsoft account, and see Shop & Earn History. Note that Microsoft Rewards points will expire if you don't earn or redeem anything in 18 months. Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.