Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you’re using the multiple apps experience ( select Samsung, HONOR, OPPO, and ASUS devices ), you can drag and drop content from and into your mobile apps. Not all apps accept dragging and dropping content, or may not accept the file type you’re transferring.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow.

There are three methods to which you can activate your product: Online via the internet, by telephone using our automated systems, and by a live support advocate. Online: When you begin activation, Windows will try to use your internet connection to activate online.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.