Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Bluetooth doesn't work after a Windows update is installed. Bluetooth doesn't work after you upgrade to Windows 11 from Windows 10. Bluetooth doesn't appear in Device Manager, and there are no unknown devices listed. To get started, select a heading to see more info.

For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn. For Microsoft 365 Germany go to portal.office.de. This completes the download of Microsoft 365 to your device. To complete the installation, follow the prompts in the "Install Microsoft 365" section below.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Check the Xbox services, games, and apps for any service outages.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Before you start, make sure that your Windows 11 PC supports Bluetooth. For more info on how to check, see Fix Bluetooth problems in Windows. If you need help adding a device without Bluetooth capabilities, see Add a device to a Windows PC.

How to start voice typing. To use voice typing, you'll need to be connected to the internet, have a working microphone, and have your cursor in a text box. Once you turn on voice typing, it will start listening automatically. Wait for the "Listening..." alert before you start speaking.