If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

Symptoms. Your CD or DVD drive is not seen in File Explorer (called Windows Explorer in Windows 7 and earlier versions of Windows), and the device is marked with a yellow exclamation point in Device Manager.

Here are answers to some common questions about the 32-bit and 64-bit versions of Windows. How do I upgrade from the 32-bit to the 64-bit version of Windows? Upgrading from the 32-bit version to the 64-bit version of Windows requires that you reformat your hard disk, install the 64-bit version of Windows, and then reinstall everything else that ...

Help to decide whether you should install the 32-bit Office version or the 64-bit Office version. Which version is right for you depends on how you plan to use Office. Find out about choosing between 32-bit Office and 64-bit Office.