If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

There are three methods to which you can activate your product: Online via the internet, by telephone using our automated systems, and by a live support advocate. Online: When you begin activation, Windows will try to use your internet connection to activate online.

From the Microsoft 365 home page select Install apps. Select Install (or depending on your version, Install apps> ). From the home page select Install apps (If you set a different start page, go to aka.ms/office-install .) For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account.

You can link your social media account in one of two ways: Use the Xbox mobile app to scan the QR code. Select the Link option which will launch the Microsoft Edge app on Xbox. You can choose to link your Discord, Reddit, Steam, Twitch, or other social media account.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

As your points rack up, so do your opportunities to get rewards. We make it simple to track progress toward anything you’ve got your eye on, including games, movies, apps, gift cards, sweepstakes, donations to charity, and members-only offers and events. Get more details about earning points. How to earn points.