Then you should be able to see if this mysterious order actually appears in their system. Important: Never call the phone number, or click any links, in the email message. Once you're comfortable that the message is fake, report it as spam in your email client or just delete it.

Sign in to Hotmail or Outlook.com. To sign in to Outlook.com or Hotmail, you'll need your Microsoft Account username and password. Sign-in. Note: Check the Don't show this again box if you want to go straight to Outlook.com next time (not recommended for shared computers).

Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

Troubleshooting verification code issues. There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

To resolve this, see Troubleshoot problems with the Windows Media Player app. 0xC00D1163. This error may occur when there are issues with digital rights management (DRM) for protected content. If you're unsure about the error code, refer to the error types below and the instructions to resolve it.

Detailed information about downloading and using Microsoft Authenticator in China. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Sending a message. If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.

Your Hotmail or Outlook.com password is the same as your Microsoft Account password. If you can you sign in but are having problems with Outlook.com, check the service status. If the status isn't green, wait until the service is running normally and try again.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.