If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows 10 PC from afar. Here's how to set up your PC to allow remote connections and then connect to the PC you set up.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

To turn on Windows Hello. Go to Start > Settings > Accounts > Sign-in options. Select the Windows Hello method that you want to set up, Select Set up. If you don't see Windows Hello in Sign-in options, then it may not be available for your device. Windows Hello does require a compatible camera or fingerprint reader.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.

While you can drag content between your phone and your PC, not all apps will accept content you want to transfer. If an app doesn’t accept your content, you can try using phone screen to transfer it instead. You can’t drag and drop files between your mobile apps from your PC.

USB-C overview. With a USB-C connection, you can charge your Windows 11 PC, and you can also connect to other USB Type-C devices such as mobile phones, docking stations, display adapters, and other devices that have a USB-C port. Unfortunately, some combinations of hardware and software may cause problems.

To help protect your PC and keep it running smoothly, Microsoft recommends only installing apps from the Microsoft Store. You can choose where you can get apps from and if you want to see app recommendations when you try to install an app from outside of the Microsoft Store.