Learn how to access your Hotmail or Outlook.com email account with your Microsoft Account password. Find troubleshooting tips, service status, and help options if you have problems signing in.

Learn how codecs let you play different formats of audio and video files in Media Player. Find out which codecs are included with Windows and which ones you can install from the Microsoft Store.

Learn how to set up and connect to a Windows 10 PC from afar using Remote Desktop. Find out how to check your Windows edition, enable Remote Desktop, and use the app on different devices.

Learn how to check if your PC can run Windows 11, back up your files, and install the new Windows experience. Find out about Windows 11 features, apps, and productivity tools.

Press the Start button , and then enter store into the search bar.; Choose Microsoft Store from the results to open the app.; Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.; Enter the 25-character code, select Next, and then follow the prompts.

Learn why installing Windows 11 on devices that don't meet the minimum system requirements is not recommended and may result in compatibility issues. Find out how to check your device eligibility, see the disclaimer, and go back to Windows 10 if needed.

Learn how to locate the Downloads folder on your PC and change the browser settings to save downloads there. This web page also provides links to other Microsoft products and services.

Learn how to find, add, turn off, and remove extensions in Microsoft Edge, the browser for Windows 11 and Windows 10. Extensions are tools that customize your browser experience and offer you more control.

Learn how to open email messages saved with the extension .eml in new Outlook for Windows. You can use drag and drop, right-click, or double-click methods to open .eml files.

Learn how to create, save, and share presentations online with PowerPoint for the web. PowerPoint for the web is a browser-based version of the popular presentation software that works with OneDrive.