Returning items you bought from Microsoft for exchange or refund. If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a ...

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

From the Microsoft 365 home page select Install apps. Select Install (or depending on your version, Install apps> ). From the home page select Install apps (If you set a different start page, go to aka.ms/office-install .) For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account.

Getting your Xbox device serviced. If you've registered your device, sign in at Device services to see the device’s warranty status. If it’s within warranty, repairs are free. If your device is out of warranty, you’ll be charged a repair fee. Sign in to your Microsoft account.

How to make PC games work better. Troubleshoot game audio or video issues on Windows. Troubleshoot gameplay, performance, and stability issues on a Windows device. How to get software and driver updates for Windows devices. Optimize available storage by customizing game installations.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Windows 10 Update Assistant. The Windows 10 Update Assistant downloads and installs feature updates on your device. Feature updates like Windows 10, version 1909 (a.k.a. the Windows 10 November 2019 Update) offer new functionality and help keep your systems secure.

這些數位遊戲購買的退款條款涵蓋 Microsoft Store 的數位遊戲方案、Xbox 應用程式 (不含電影和電視應用程式)、數位化的遊戲搭售方案，以及數位耐久性和消耗性的遊戲方案, 無論是透過 Xbox 主機裝置或僅限於您的電腦提供 (統稱「數位遊戲產品」) 提供，例如遊戲季 ...

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Once the Windows 11 upgrade has been tested and validated for your specific PC, Windows Update will indicate that it's ready for installation. To check if Windows 11 is ready for your device, go to Start > Settings > Update & Security > Windows Update and select Check for updates.