Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

How to make PC games work better. Troubleshoot game audio or video issues on Windows. Troubleshoot gameplay, performance, and stability issues on a Windows device. How to get software and driver updates for Windows devices. Optimize available storage by customizing game installations.

出售或赠送 Xbox 或 Windows 电脑之前. Microsoft account Microsoft 帐户仪表板. 如果你打算出售或赠送 Windows 10 设备或 Xbox One 主机，请确保已从中删除所有个人信息。.

處理退款要求. 您可以在下列網頁登入原先進行購買的帳戶，開始任何數位遊戲產品的退款要求程序。. 請告訴我們您要求退款的原因。. 我們會使用這些資訊來改善我們的產品和程序，期盼能盡量減少日後退款要求的需求。. 如果我們核准退款要求，您將會在您 ...

尝试在 Xbox 主机上进行购买时看到以下错误消息：. 已阻止您的账户在 Microsoft Store 中进行购买。. 有关详细信息，请转到 Xbox.com/PurchaseBlock. 这可能意味着：. Xbox 服务暂时出错。. Microsoft 帐户的隐私和在线安全设置正在阻止您进行购买。. 您的 Xbox One 主机或 ...

For answers to frequently asked questions, see Windows Update: FAQ. To get the latest major update of Windows 11, see Get the latest Windows update. Check for Windows updates. Learn how to get the latest Windows updates to keep your device running smoothly and securely.

下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理.

Manage background activity for apps in Windows. Some apps let you manage background activity, which determines what they can do when they’re in the background and not actively in use. Apps that can run in the background can send and receive notifications, sync information, and stay up to date.

为了维护此安全性，Xbox 会监视 Xbox 社区中的市场盗窃或诱骗情况。. 欺诈会影响所有人，并且大多数发布者和开发人员都有自己的一组规则来防止欺诈性购买。. Microsoft 通过保护帐户信息并确保玩家仅从受信任的零售商处购买，保护社区成员免受财务欺诈。. 绕 ...