If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Returning items you bought from Microsoft for exchange or refund. If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a ...

如果在电脑上安装或更新游戏服务时遇到问题，或者你注意到电脑版 Xbox 应用启动时缺少内容，则可能需要下载并运行适用于电脑的游戏服务修复工具。. 注意 在某些情况下，你可能无法运行游戏服务修复工具，除非你在电脑上以本地管理员身份登录。. 当 Windows ...

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

你尝试在 Xbox 主机上玩某款游戏时看到以下错误代码：. 0x803f9007. 这可能意味着下列情况之一：. 游戏光盘未在主机中。. 该游戏已购买并且下载，但你未登录和连接到 Xbox Live。. 该游戏试用期已过期，需要购买该游戏。. 若要解决此问题，请尝试以下解决方案 ...

查看此处以了解我们当前正在跟踪的已知游戏问题，并了解可以对其执行的操作。. . 尝试在 Xbox One 上玩游戏时，你会看到以下错误代码：. 0x803F9008. 这意味着，你的 Xbox One 主机处于离线状态。.

If you're having problems with two-step verification on a personal Microsoft account, which is an account that you set up for yourself (for example, danielle@outlook.com), see Turning two-step verification on or off for your Microsoft account.

解决方案：从主机中删除你的帐户. 转到“系统”>“设置”>“账户”>“删除账户”。. 选择要删除的帐户，然后选择“删除”。. 选择“登录”，然后再次添加你的帐户并输入密码。. 选择“ 无障碍 ”或“ 询问我的 PIN ”。.

Если при подключении к устройству Bluetooth вы столкнулись с проблемой, ознакомьтесь с описанными ниже способами устранения неполадок. Примечание: Общие сведения о подключении устройства ...