Step 1: Clear your PC of viruses or malware before you change your password. If you have a good antivirus program installed, make sure it's up to date and then do a full scan of your system.

Codecs allow you to play different formats of audio and video files. Media Player supports a wide variety of codecs. Most are included out of the box; some additional codecs can be installed from the Microsoft Store.

Stay connected to friends across your social networks while gaming on a Windows device. Link your favorites such as Discord, Reddit, Steam, Twitch, and more.

With a Microsoft or Xbox gift card, you let the lucky recipient choose the gift they want. To buy a gift card, visit:

Notes: If you’re traveling and can’t access the email or phone that you've associated with your account, there are some other options: If these options aren't available, you'll be able to get back in to your account after you sign in from a trusted device or from a usual location.

如果使用你的 Microsoft 帐户余额购买游戏或加载项，则帐户中的资金可能不足以支付商品的总价格。 例如，如果尝试购买的游戏的单价为 9.99 美元，而 Microsoft 帐户余额为 10 美元，则该金额不足以支付税款，因此需要充值才能支付总余额。

在受信任的设备上打开双重验证提示. 根据组织的设置，在执行双重验证时，你可能会看到一个检查框，上面写着“n 天不再询问”。 如果已选择此选项来停止双重验证提示，然后丢失设备或设备可能遭到入侵，则应Microsoft 365 将你注销所有设备，以帮助保护你的帐户。

如果你认为你的Microsoft帐户已被黑客攻击，请了解如何保护你的帐户并检查未经授权的活动。

获取有关如何在 Xbox 或电脑上访问我的世界商城和进行购买的解答。

提示: 可以使用任何电话号码来请求安全代码。. 电话号码不需要与你的帐户关联。. 手机不需要是智能手机，也不需要连接互联网，只需要能够接收短信。. 你可能需要创建新密码。 阅读有关如何创建强密码的提示。. 如果看到“该Microsoft帐户不存在”错误消息，请使用 Microsoft 帐户登录帮助程序。