You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.

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Enter code and reset password. Confirm the code to create a new password. Learn how to create a strong password. Paste or type the code you received and select Next. Type your new password and select Next.

How to redeem a code in the Microsoft Store on Windows. Press the Start button , and then enter store into the search bar. Select your account in the top-right corner of the screen, and then select Redeem code or gift cards. Enter the 25-character code, select Next, and then follow the prompts.

Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.

Here's how to pay a past-due balance on your account using a Microsoft account balance: Find your past-due subscription on the Services & subscriptions page. The amount past due is shown in red. Select Pay now, and then follow the instructions to pay the balance due.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings. Outlook and Outlook.com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need ...

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.