Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. If your question wasn't answered here, we want to hear from you. Post your question to the Microsoft Authenticator forum to get help from the community.

To unblock your account, you'll need to reset your password. Enter the email address of the blocked account, then enter the characters you see on your screen and select Next. Enter the code generated by your authenticator app or select Use a different verification option to get a text message.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

Try guided support. If you're having problems setting up your email in Outlook, we want to help. Choose an option below for more information. Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.

If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors. Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Hotmail が Outlook.com になりました。. サインインして、Outlook.com、Hotmail、Live、または MSN メール アカウントにアクセスする方法について説明します。.