How to spot a "fake order" scam. A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money ...

If you're having trouble getting your verification code for your personal Microsoft account, see Troubleshooting verification code issues. If your question wasn't answered here, we want to hear from you. Post your question to the Microsoft Authenticator forum to get help from the community.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

A factor in authentication is a way of confirming your identity when you try to sign in. For example, a password is one kind of factor, it's a thing you know. The three most common kinds of factors are: Something you know - Like a password, or a memorized PIN.

Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Sending a message. If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.

Sign in using Microsoft Authenticator. Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.