How to sign in to Hotmail - Microsoft Support
Your Hotmail or Outlook.com password is the same as your Microsoft Account password. If you can you sign in but are having problems with Outlook.com, check the service status. If the status isn't green, wait until the service is running normally and try again.
Applies To:
Outlook.com
How to sign in to or out of Outlook.com - Microsoft Support
If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.
Applies To:
Outlook.com
Troubleshooting verification code issues - Microsoft Support
There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.
Applies To:
Microsoft account dashboard
Update drivers manually in Windows - Microsoft Support
If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors. Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.
POP, IMAP, and SMTP settings for Outlook.com
If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.
Applies To:
Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook Web App for Office 365, Outlook Web App for Office 365 Small Business, Outlook on the web, Outlook.com, Outlook Web App for Office 365 operated by 21Vianet, Outlook Web App Light, New Outlook for Windows, Outlook for Android, Outlook Mail for Windows 10, Outlook on the web for Exchange Server 2016, Outlook on the web for Exchange Server 2019, Outlook Web App
Phishing and suspicious behavior in Outlook - Microsoft Support
Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com.
Applies To:
Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
Get help with Outlook.com - Microsoft Support
Unblock my Outlook.com account. Fix Outlook.com email sync issues, including sign-in problems. Troubleshoot Outlook.com email issues that trigger a "delivery failed" error. Troubleshoot known issues with shared calendars in Outlook.
Applies To:
Outlook.com
Account has been locked - Microsoft Support
Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.
Microsoft account security info & verification codes
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.
Applies To:
Microsoft account dashboard
Download Microsoft Authenticator - Microsoft Support
The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.