If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Choose the apps that will run when you start your device. Go to Start > Settings > Apps > Startup. Open Startup settings. For any app in the list, select the toggle to set it to On. If you want to change the advanced settings for that app, select the arrow and make changes as desired.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.

You can download Language Interface Packs (LIPs) from the Microsoft Download Center by using the links below. You can install LIPs over any edition of Windows, but they provide a translated version of only the most widely used dialog boxes, menu items, and help content.

Make sure apps have access to the microphone. If your microphone isn't detected after updating Windows 11, you may need to give your apps permission to use it. Here's how: Select Start > Settings > Privacy & security > Microphone and make sure Microphone access is turned on.