Find out how to submit a request for a refund for a purchase of digital Xbox content.

For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

In the Microsoft Store app: Close the Store app and reopen it, then try your purchase again. If that doesn't work, try to make your purchase from the Store using a web browser. Microsoft Store. If none of these solutions work, wait 24 hours and then try making the purchase again.

For more help, contact support or ask a question in the Microsoft Teams Community. Get started with Microsoft Teams (free). Explore your options, find out what’s new, browse help topics, and more.

下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理.

Setting your computer to be a trusted device can be useful if you use it often, if you have two-step verification enabled, or if you're using the Microsoft Authenticator app to sign in. Here's how to do it: On the device you want to trust, go to the Security settings page and sign in to your Microsoft account.

尝试在 Xbox 主机上进行购买时看到以下错误消息：. 已阻止您的账户在 Microsoft Store 中进行购买。. 有关详细信息，请转到 Xbox.com/PurchaseBlock. 这可能意味着：. Xbox 服务暂时出错。. Microsoft 帐户的隐私和在线安全设置正在阻止您进行购买。. 您的 Xbox One 主机或 ...

A factor in authentication is a way of confirming your identity when you try to sign in. For example, a password is one kind of factor, it's a thing you know. The three most common kinds of factors are: Something you know - Like a password, or a memorized PIN.

您共用的好友及家庭訂閱在 2023 年 8 月 15 日必須為使用中，才能符合資格。. 如果您想要取消或變更您的會員資格，請瀏覽您的 Microsoft 帳戶。. 我們會將個人化代碼 (或多個代碼) 傳送至主機上的 Xbox 帳戶和個人電腦上的 Xbox 應用程式。. 必須使用您用來參與目前 ...