Always check the sender's email address and confirm that it makes sense for the message you've received. 2. To whom it may concern. If they don't know your name, they can't withdraw any funds from your bank account.

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Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown.

Check the Xbox services, games, and apps for any service outages.

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

If you selected the Show icon on my profile check box but the icon still isn’t displaying, sign out of the device where you have the issue and then sign back in. On a PC, you may also be required to restart the app: Start Task Manager, choose the app that’s running (Game Bar or Xbox app), select End task, and then restart the app.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time