Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

While you can drag content between your phone and your PC, not all apps will accept content you want to transfer. If an app doesn’t accept your content, you can try using phone screen to transfer it instead. You can’t drag and drop files between your mobile apps from your PC.

Remove or block notifications in Edge settings. In Edge, go to Settings and more in the upper right corner of your browser window. Select Settings > Cookies and site permissions and select Notifications. Under Allow, you will find a list of websites that are currently sending you notifications.

Xbox 订阅取消和退款. 为何我无法删除我的支付选项？. 分享 Xbox Game Pass 订阅. 为你或你的孩子更新 Xbox 订阅. 确保你的 Xbox 数字订阅适用于你所在的国家或地区. 打开 Xbox 订阅的定期计费. 获取用于 Xbox 的 EA Play 的帮助.