Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Step 1. Download the offline installer from your account portal. To download the offline installer, go to www.office.com. If you're not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now.

You can link your social media account in one of two ways: Use the Xbox mobile app to scan the QR code. Select the Link option which will launch the Microsoft Edge app on Xbox. You can choose to link your Discord, Reddit, Steam, Twitch, or other social media account.

While you can drag content between your phone and your PC, not all apps will accept content you want to transfer. If an app doesn’t accept your content, you can try using phone screen to transfer it instead. You can’t drag and drop files between your mobile apps from your PC.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.

下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理.

如果你从第三方零售商（如 Amazon、Apple、Best Buy 或 Google Play）购买了 Microsoft 365 订阅，请直接与他们联系以管理你的订阅和计费。 Microsoft 无法取消或帮助打开或关闭第三方零售商所售订阅的定期计费。

如果你使用 Marketplace Pass 包创建世界，则你的世界可能无法跨设备播放，除非你有可用的 Minecraft Realms Plus 订阅。 Minecraft Marketplace Pass 可用于适用于电脑（Windows 10 或更高版本）的 Minecraft（我的世界）基岩版和 Xbox Series X|S。