Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.

Here’s how Xbox Game Pass subscribers can extend their Game Pass subscription benefits to friends and family. At home: Make your primary Xbox (if you have more than one) your home Xbox, which gives anyone who signs in to the console with their profile the ability to use your Game Pass subscription.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

You can link your social media account in one of two ways: Use the Xbox mobile app to scan the QR code. Select the Link option which will launch the Microsoft Edge app on Xbox. You can choose to link your Discord, Reddit, Steam, Twitch, or other social media account.

New Outlook for Windows. You can use drag and drop to open email messages saved with the extension .eml, .msg, .oft in new Outlook for Windows. Note: You must have an active Internet connection to open these file types.