Request a refund for digital games | Xbox Support
If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.
Gaming Services Repair Tool for PC | Xbox Support
If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.
Windows help and learning
Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.
How to earn Microsoft Rewards points - Microsoft Support
How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.
Applies To:
Microsoft account dashboard
Find your Windows product key - Microsoft Support
A Windows product key is a 25-character code used to activate Windows. It looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Locate your product key for Windows 10 or Windows 11.
Applies To:
Microsoft account dashboard
帮助赠送电子游戏作为礼物 | Xbox Support
以下是一些可能的原因：. 你已达到可发送的数字礼品数量限制。. 此策略旨在保护我们的游戏社区。. 可能需要等待 30 天才能再次尝试。. 此游戏可能无法以数字形式赠送。. 请查看产品页面。. 可作为礼品发送的数字产品包括选择“作为礼品购买”。. 它并不是 ...
Download drivers and firmware for Surface - Microsoft Support
Automatically update Windows 10, Windows 11, and Surface drivers and firmware. After following the preparation steps, see Update Windows to learn how to check for updates and install them. Or select the Check for Windows updates button below to open Windows Update in Settings. Check for Windows updates.
使用 Microsoft Rewards 赢得积分 | Xbox Support
Xbox Game Pass 任务是从 Xbox Game Pass 库玩游戏时赢得积分的绝佳方式： 可以在主机上的 Xbox Game Pass 下和移动设备上 Xbox 应用中的 档案 下查找并提交每日、每周和每月任务。
付费 Microsoft 365 订阅与免费 Web 应用之间的区别是什么？
通过Microsoft 365 个人版或家庭订阅，你将始终拥有 Microsoft 提供的最新现代生产力工具，其中包含最新的功能、修补程序和安全更新。. 你还可以获得常年技术支持和 1 TB 的云存储空间来存储文件和照片，无需额外付费。. 使用 Microsoft 365 家庭版最多可以向订阅 ...
获取有关数字代码或礼品卡的帮助 | Xbox Support
所有 Xbox 数字代码长度均为 25 个字符，包括数字和字母，并且采用五组字符（每组包含五个字符）格式 (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx)。. 如果你尝试在 Windows 或 Xbox 设备上兑换代码，请确保已正确输入所有 25 位数字。. 若要了解有关 Xbox 礼品卡和代码的详细信息，请 ...