1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections. 5. Check sound settings. 6. Fix your audio drivers. 7. Set your audio device as the default device. 8. Turn off audio enhancements. 9. Restart Audio Services

Run the Windows Media Player troubleshooter. Alternatively, you can go to Settings > Update & Security > Troubleshoot > Additional troubleshooters, and then select Windows Media Player to run the troubleshooter.

Microsoft is retiring the Windows legacy inbox Troubleshooters, such as Keyboard troubleshooter and Speech troubleshooter, and the Microsoft Support Diagnostic Tool (MSDT) that runs them.

If you’re having audio problems with Xbox parties on your Windows device, try the following solutions. Note To use many of the Xbox features within Game Bar, including Party Chat, you must have the Xbox app for Windows installed and be signed in. Get the Xbox app for Windows. Collapse all.

This article lists the multimedia file types that are supported by Windows Media Player 12. ( How to determine your version of Windows Media Player ). Note: Additional file formats might be supported if you install new codecs in Windows. For more information, see Codecs: frequently asked questions. Windows Media formats (.asf, .wma, .wmv, .wm)

Windows Media player should now be reinstalled. Note: To troubleshoot issues like playback and codec problems, see the "Get help" section in Windows Media Player. Learn how to get Windows Media Player 12 for Windows 10, Windows 8.1, and Windows 7.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Windows 10. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar.

Windows Media player should now be reinstalled. Note: To troubleshoot issues like playback and codec problems, see the "Get help" section in Windows Media Player. Learn how to get Windows Media Player 12 for Windows 10, Windows 8.1, and Windows 7.

Enable Windows 10 programs such as Windows Media Player to support activities that include the playback and recording of multimedia files that are encoded with standards-based codecs. Movies & TV: An app that's used to play digital video. Windows Voice Recorder: An app that's used to record sounds.